Fachklinik für Junges Leben - Kinder- und Jugendpsychiatrie

Complaint management

Structured complaint management was introduced: Yes

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: Yes

Oliver Soyka

Chefarzt

Triftstraße 141a
23554 Lübeck

Anonymous input options exist: Yes
Website of the contact form

keine

Patient surveys were conducted: Yes
Website for the patient survey

Referral surveys were conducted: Yes
Website for the referrer survey

keine