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MEDIAN Tagesklinik Grünstadt

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Andreas Münch

Kaufmännische Leitung

Phone: 06322 -794-200
Fax: 06322-794-391
Mail: ed.nekinilk-naidem@hcneum.saerdna

Advocates

Sigrun Koch

Patientenfürsprecherin/Seelsorgerin

Phone: 0157 -74463508-
Mail: ed.nekinilk-naidem@ednewnennos.tkatnok

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: No
Referral surveys were conducted: No