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Schön Klinik Bad Aibling SE & Co. KG

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Gerda Hellmiß

Rezeption / Beschwerdemanagement


83043 Bad Aibling

Phone: 08061 -903-0
Mail: ed.kinilk-neohcs@gnilbiAdaBgnunieMerhI

Lisa Gabriel

Qualitäts- und Risikomanagement, Vertretung Beschwerdemanagement


83043 Bad Aibling

Phone: 08061 -903-3408
Mail: ed.kinilk-neohcs@leirbaGiL

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No