To the hospital’s home page

DRK Tagesklinik Bad Kreuznach

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Katja Schweppenhäuser

Kaufmännische Direktorin

Phone: 0671 -84411-0
Fax: 0671-84411-11
Mail: ed.hcanzuerkdab-kt-krd@gnutlawrev

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No