Complaint management

Structured complaint management was introduced: No
Written concept exists: No
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No
URL

sboj/ed/moc.rh-icnivd.smn-krd//:sptth

Contact persons

Kaltrina Avdullhari

Qualitätsmangement

Phone: 04321 -905-209
Fax: 04321-905-109
Mail: ed.smn-krd@irahlludva.anirtlak

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No