Dealing with risks in patient care

Quality management

Ruth Jonen

Qualitätsmanagementbeauftragte

Friedrich-Ebert-Str. 23-27
53177 Bonn

Phone: 0228 -8303-141
Mail: ed.ennedrad@nenoj

Station, OP und Praxen sowie die Leitung der Klinik

Conference frequency: monatlich

Risk management

Ruth Jonen

Qualitätsmanagementbeauftragte

Friedrich-Ebert-Str. 23-27
53177 Bonn

Phone: 0228 -8303-141
Fax: 0228-8303-129
Mail: ed.ennedrad@nenoj

Station, OP und Praxen sowie die Leitung der Klinik

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

2472 Risikomanagement in der Augenklinik Dardenne SE (08.10.2024)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

2441 Notfallverhalten (05.03.2025)

RM05

Pain management

2228 Schmerzmanagement (09.11.2023)

RM09

Regulated handling of occurring malfunctions of devices

2505 Workflow defektes Medizinprodukt (29.05.2025)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Ärztekommissionssitzungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM16

Procedure to avoid procedural and patient mix-ups

1675 Präoperative Kennzeichnung des Auges (23.10.2023)

RM17

Standards for recovery and postoperative care

1029 Postoperativer Verlauf (23.01.2025)

RM18

Discharge management

1865 Entlassmanagement (21.11.2024)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Standardisierte Behandlungsabläufe, Patientenarmbänder, Markierung des zu operierenden Auges, Tropfpläne, regelmäßige Schulung der Mitarbeiter, strukturierte Einarbeitungspläne für neue Mitarbeiter, Checklisten, CIRS,

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 21.08.2024

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: monatlich

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Associations, North Rhine-Westphalia Hospital Association, North Rhine and Westphalia-Lippe Associations of Statutory Health Insurance Physicians, German Medical Association)