To the hospital’s home page

Neurologisches Rehabilitationszentrum Leipzig

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Renata Kintop

QMB

Phone: 03425 -888-830
Fax: 03425-888-899
Mail: ed.kinilkneshcas@potnik.ataner

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No