Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Contact persons
Doris Klement
Beschwerdemanagement
Cuno-Niggl-Str. 3
83278 Traunstein
Phone:
0861
-705-2424
Mail:
ed.bos-nekinilk@negnudlemkceurnetneitap
Advocates
Johann Öggl
Patientenfürsprecher
Cuno-Niggl-Str. 3
83278 Traunstein
Phone:
0861
-64739-
Mail:
ed.bos-nekinilk@lggeo.snah
|
Anonymous input options exist: Yes Website of the contact form |
| Patient surveys were conducted: Yes |
|
Referral surveys were conducted: No im Rahmen des Onkologischen Zentrums |