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Thure von Uexkuell Klinik

Complaint management

Structured complaint management was introduced: Yes

Maßnahme unseres QM
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
Explanations

QMB


Contact persons

David Lowka

QMB

Badstraße
79286 Glottertal

Phone: 07684 -9069-0
Fax: 07684-9069-299
Mail: gro.ruk@akwol.divad

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No