Thure von Uexkuell Klinik

Complaint management

Structured complaint management was introduced: Yes

Maßnahme unseres QM

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: No

QMB

Miriam Favaloro

Bad Str.
79286 Glottertal

David Lowka

QMB

Bad Str.
79286 Glottertal

Phone: 07684 -9069-0
Fax: 07684-9069-299
Mail: gro.ruk@akwol.divad

Anonymous input options exist: Yes

Patient surveys were conducted: Yes

Referral surveys were conducted: No