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MEDIAN Klinik St. Georg Bad Dürrheim

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Tobias Willfang

Kaufmännischer Leiter

Phone: 07726 -9226-2088
Fax: 07726-9226-2006
Mail: ed.nekinilk-naidem@gnaflliw.saibot

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes