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Georg-von-Liebig-Krankenhaus

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

im QM festgelegt.

Contact persons

Team Qualitätsmanagement

QM

Rinckstraße 7 - 9
83435 Bad Reichenhall

Phone: 08651 -708-0
Mail: ed.kinilk-sulas@mq

Anonymous input options exist: Yes

anonymer Fragebogen
Patient surveys were conducted: Yes

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Referral surveys were conducted: Yes

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