Dealing with risks in patient care

Quality management

B.sc. Lilian Zweyer

QM-Beauftragte, klinische Risikomanagerin, Business Risikomanagerin

Bachemer Straße 29-33
50931 Köln

Phone: 0221 -4003-131
Mail: ed.sidragedlihts@reyewzl

Kaufmännische Direktorin, Geschäftsführer

Conference frequency: monatlich

Risk management

Lilian Zweyer

QM-Beauftragte, klinische Risikomanagerin, Business Risikomanagerin

Bachemer Straße 29-33
50931 Köln

Phone: 0221 -4003-131
Mail: ed.sidragedlihts@reyewzl

Kaufmännische Direktorin, Geschäftsführer

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Dokumentenmanagementsystem (15.10.2021)

RM02

Regular further education and training measures

RM04

Clinical emergency management

Dokumentenmanagementsystem (15.10.2021)

RM05

Pain management

Dokumentenmanagementsystem (15.10.2021)

RM06

Fall prophylaxis

Sturzpräventionskonzept (31.03.2019)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Dekubitusmanagement (31.03.2019)

RM08

Regulated handling of custodial measures

Dokumentenmanagementsystem (15.10.2021)

RM09

Regulated handling of occurring malfunctions of devices

Anwenden und Betreiben von aktiven Medizinprodukten (15.11.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

OP-Sicherheitscheckliste (WHO) (27.03.2021)

RM15

Preoperative, complete presentation of necessary findings

OP-Sicherheitscheckliste (27.03.2021)

RM16

Procedure to avoid procedural and patient mix-ups

Dokumentenmanagementsystem (28.07.2022)

RM17

Standards for recovery and postoperative care

Dokumentenmanagementsystem (15.10.2021)

RM18

Discharge management

Entlassungsmanagement (30.10.2020)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Fortbildungsmaßnahmen, Optimierung von Verfahrens- und Prozessbeschreibungen, Verbesserte Regelungen bzgl. Verantwortlichkeiten

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 27.10.2022

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: jährlich

No. Explanation

Other