Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
Contact persons
Elke Oppermann
Patientenfürsprecherin
34466 Wolfhagen
Phone:
05692
-40-0
Mail:
ed.lessaknekinilksierk@OFPOWKLK
Loana Reith
Beschwerdebeauftragte
34466 Wolfhagen
Phone:
05692
-40-219
Mail:
ed.lessaknekinilksierk@htieR.anaoL
Advocates
Elke Oppermann
Patientenfürsprecherin
34466 Wolfhagen
Phone:
05692
-40-0
Mail:
ed.lessaknekinilksierk@ofni
|
Anonymous input options exist: Yes persönl. Daten werden nicht abgefragt |
| Patient surveys were conducted: No |
| Referral surveys were conducted: No |