Dealing with risks in patient care

Quality management

Marlo Döhler

QMB, Beratung und Information, Beschwerdemanagement, Risikomanagement

Henry-Dunant-Str. 6 - 10
24223 Schwentinental

Phone: 04307 -909-02
Mail: ed.hs-krd@relheod.olram

Pflege, Ärzte, QMB

Conference frequency: monatlich

Risk management

Marlo Döhler

QMB, Beratung und Information, Beschwerdemanagement, Risikomanagement

Henry-Dunant-Str. 6 - 10
24223 Schwentinental

Phone: 04307 -909-02
Mail: ed.hs-krd@relheod.olram

Pflege, Ärzte, QMB

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Verfahrensanweisung Notfallsituation (22.03.2025)

RM06

Fall prophylaxis

QHB / Standard Sturzprophylaxe (13.03.2025)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Pflegestandard Dekubitusprophylaxe (24.05.2024)

RM08

Regulated handling of custodial measures

Information zu freiheitsentziehenden Maßnahmen Kindeswohlgefährdung (II), Ablaufplan beim Verdacht auf Kindeswohlgefährdung (22.03.2025)

RM09

Regulated handling of occurring malfunctions of devices

Verfahrensanweisung der jeweiligen Firmen (01.01.2024)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
RM12

Use of standardised information sheets

RM18

Discharge management

Entlassmanagement (09.02.2024)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

Auswertung der eingegangenen Meldungen und Einleitung von Verbesserungsmaßnahmen sowie entsprechende Überprüfung

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 22.02.2025

IF02

Internal evaluation of the received reports

taken quartalsweise

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: