Dealing with risks in patient care
Quality management
Marlo Döhler
QMB, Beratung und Information, PR, Beschwerdemanagement, Risikomanagement
Henry-Dunant-Str. 6 - 10
24223 Schwentinental
Phone:
0163
-5707807-
Mail:
ed.hs-krd@relheod.olram
Pflege, Ärzte, QMB
Conference frequency: monatlich
Risk management
Marlo Döhler
QMB, Beratung und Information, PR, Beschwerdemanagement, Risikomanagement
Henry-Dunant-Str. 6 - 10
24223 Schwentinental
Phone:
0163
-5707807-
Fax: 04307-909-610
Mail:
ed.hs-krd@relheod.olram
Pflege, Ärzte, QMB
Conference frequency: monatlich
Risk management instruments and measures
| No. | Explanation |
|---|---|
| RM01 |
Comprehensive quality and/or risk management documentation (QM/RM documentation) is available RM-Dokumentation (01.01.2014) |
| RM02 |
Regular further education and training measures |
| RM03 |
Employee surveys |
| RM04 |
Clinical emergency management RM-Dokumentation (01.01.2014) |
| RM06 |
Fall prophylaxis RM-Dokumentation (01.01.2014) |
| RM07 |
Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”) RM-Dokumentation (01.01.2014) |
| RM08 |
Regulated handling of custodial measures RM-Dokumentation (01.01.2014) |
| RM09 |
Regulated handling of occurring malfunctions of devices RM-Dokumentation (01.01.2014) |
| RM10 |
Structured implementation of interdisciplinary case discussions/conferences Case review conference
|
| RM12 |
Use of standardised information sheets |
| RM16 |
Procedure to avoid procedural and patient mix-ups RM-Dokumentation (01.01.2014) |
| RM18 |
Discharge management RM-Dokumentation (01.01.2014) |
Fault reporting systems
Conference committee
Conference frequency: monatlich
Measures
Auswertung der eingegangenen Meldungen und Einleitung von Verbesserungsmaßnahmen sowie entsprechende Überprüfung
| No. | Explanation |
|---|---|
| IF01 |
Documentation and procedural instructions for handling the error reporting system are available As of: 01.01.2014 |
| IF02 |
Internal evaluation of the received reports taken monatlich |
| IF03 |
Training of employees in handling the error reporting system and in implementing the findings from the error reporting system taken halbjährlich |
Conference committee
Conference frequency: