Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Feedbackbriefkasten auf Station |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Laura Preuß
Qualitätsmanagementbeauftragte
Leonberger Straße 220
70199 Stuttgart
Phone:
0711
-6011-0
Mail:
ed.ssrr@ssuerP.aruaL
Andres Plieninger
Bereichsleitung
Leonberger Straße 220
70199 Stuttgart
Phone:
0711
-6011-0
Mail:
ed.ssrr@regnineilP.serdnA
Anonymous input options exist: Yes |
Patient surveys were conducted: No |
Referral surveys were conducted: No |