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Klinikum für Psychiatrie, Psychotherapie und Psychosomatik des Rudolf-Sophien-Stifts

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes

Feedbackbriefkasten auf Station
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Laura Preuß

Qualitätsmanagementbeauftragte

Leonberger Straße 220
70199 Stuttgart

Phone: 0711 -6011-0
Mail: ed.ssrr@ssuerP.aruaL

Andres Plieninger

Bereichsleitung

Leonberger Straße 220
70199 Stuttgart

Phone: 0711 -6011-0
Mail: ed.ssrr@regnineilP.serdnA

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No