Dealing with risks in patient care

Quality management

Sabine Reppin

Qualitätsmanagementbeauftragte

Röntgenstr. 10
45661 Recklinghausen

Phone: 02361 -601-119
Mail: ed.enilnoke@nipper.enibas

Projektsteuerungsgruppe: Geschäftsführung, Mitarbeitervertretung, Medizinische Fachbereiche, Pflegedienst, Qualitätsmanagement, Risikomanagement, Seelsorge

Conference frequency: halbjährlich

Risk management

Boris Mönter

Oberarzt Geriatrie/Neurologie

Röntgenstr. 10
45661 Recklinghausen

Phone: 02361 -601-6441
Fax: 02361-601-299
Mail: ed.enilnoke@retneom.sirob

Controlling, Geschäftsführung, Medizinische Fachbereiche, Pflegedienst, Qualitätsmanagement, Stabsstelle Klinisches Risikomanagement. Bei Bedarf werden weitere Abteilungen eingeladen.

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Rahmenkonzept Risikomanagement (06.12.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Der Notfall: Erkennen Analysieren Handeln (13.05.2022)

RM05

Pain management

Behandlung von Schmerzpatienten (03.03.2022)

RM06

Fall prophylaxis

Sturzprophylaxe (22.04.2021)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Dekubitusprophylaxe (24.03.2022)

RM08

Regulated handling of custodial measures

Verfahrensanweisung Fixierung (18.09.2023)

RM09

Regulated handling of occurring malfunctions of devices

Organisationshandbuch Medizintechnik (24.10.2023)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
  • Klinische Falldarstellung
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Sicherheits-Checkliste ZOP Team-Time-Out (24.02.2022)

RM16

Procedure to avoid procedural and patient mix-ups

Aufnahme eines Patienten (21.12.2021)

RM17

Standards for recovery and postoperative care

Aufnahme und Überwachung eines ambulanten Patienten im Zentrum für ambulantes Operieren (11.08.2021)

RM18

Discharge management

Konzept Entlassmanagement (21.03.2018)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Patientenarmbänder

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 06.07.2023

IF02

Internal evaluation of the received reports

taken quartalsweise

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: quartalsweise

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea